Privacy Policy

Osama Arshad Pvt Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information that may directly or indirectly identify you (“Personal Information”) when you visit our website or use our IT, Web Development, Digital Marketing, Branding, Graphic Designing, and UI/UX Design services (collectively, the “Services”).

By accessing our website or using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of our website and Services.

Depending on how you interact with our website and Services, we may collect the following categories of information:

Information You Provide Directly:

• Full name, email address, phone number, and company name
• Website URL, job title, and industry details
• Project briefs, design preferences, and service requirements
• Messages submitted through contact forms or email

Account & Verification Information:

• Login credentials, usernames, and passwords where applicable
• Security-related information for client portals or project management tools

Automatically Collected Information:

• IP address, browser type, device information, and operating system
• Geographic location (country/city level)
• Pages visited, referral sources, date and time of access, and usage behavior

We use Personal Information strictly as permitted by applicable law for the following purposes:

• To provide, manage, and deliver our IT, web development, digital marketing, branding, graphic design, and UI/UX design services
• To respond to client inquiries and maintain ongoing communication
• To process project requirements and coordinate service delivery
• To analyze website performance and improve user experience
• To send service-related updates, proposals, and project status notifications
• To comply with applicable legal obligations and enforce our policies
• To prevent fraud and ensure the security of our systems

We do not sell or rent your Personal Information to any third parties.

We may share Personal Information only in limited and necessary circumstances, including:

• Service Providers: Trusted vendors who assist us with web hosting, cloud storage, analytics tools, payment processing, project management platforms, and technical operations.
• Professional Collaborators: Freelancers or sub-contractors engaged strictly for project delivery, bound by confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or asset sale, Personal Information may be transferred as part of the business transaction.
• Legal Requirements: When required by applicable law, court order, or regulatory authority to comply with legal obligations, prevent fraud, or protect the safety of individuals.

No client or messaging data is shared for third-party marketing purposes without your explicit consent.

We implement reasonable technical and organizational security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. These measures include secure server infrastructure, access controls, and encrypted communications where appropriate.

However, no online system is entirely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and notify us immediately if you suspect any unauthorized use of your account.

Our website uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze traffic, usage trends, and visitor behavior
• Enhance security and enable personalized content
• Support marketing and retargeting efforts where applicable

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and Services.

Our website may contain links to third-party websites, social media platforms, or tools. Osama Arshad Pvt Ltd is not responsible for the privacy practices, security, or content of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable legal, regulatory, or business obligations. When Personal Information is no longer required, it is securely deleted or anonymized in accordance with our internal data management procedures.

Depending on your location and applicable law, you may have the right to:

• Access the Personal Information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your Personal Information
• Request data portability in a structured, machine-readable format
• Restrict or object to the processing of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided at the end of this Policy. We will respond to your request within a reasonable timeframe in accordance with applicable law.

As we serve clients globally, your Personal Information may be processed and stored in systems located across different jurisdictions. By using our Services, you consent to the transfer and processing of your information internationally, subject to appropriate safeguards and in compliance with applicable data protection laws.

Our Services are not directed at or intended for children under the age of 13. We do not knowingly collect Personal Information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take prompt steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically. Continued use of our website or Services after any changes constitutes your acceptance of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Information, please contact us at:

Osama Arshad Pvt Ltd

Email: info@osamaarshad.com

Website: www.osamaarshad.com

Office: DHA Phase 1, Karachi